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Error: "Sage 50 cannot open the shared folder that contains this company."

Created on  | Last modified on 

Summary

Sage 50 Accounting can't open, and displays "Sage 50 cannot open the shared folder that contains this company."

Cause

  • Incorrect Windows file permissions
  • Network drive mapping incorrect

Resolution

Verify permissions

  1. Verify that the folder is shared properly on the server. See Verify my data file permissions are correctly set.
  2. If you’re still receiving this error after correcting or verifying your shares proceed to the next section.

On the Server

  1. Check the data path on your server. See How to find the data path and program path.
  2. If the data path only contains the drive letter, and one folder (Example E:\Peachdata) continue through this section. Otherwise skip to the next section on the workstation.
  3. Uninstall Sage 50 on the workstation. See How do I uninstall without harming my data?.
  4. Reinstall a new to a new data path that contains at least two folders (Example E:\Accounting\Peachdata) sharing the Accounting folder.
  5. Move all of the individual company folders, and the Forms folder from the old data path to the new one.
  6. Proceed to the next section from the workstation.

On the workstation

  1. Map a drive to the proper folder (from the example above the drive would be mapped to Accounting).
    • Example from the folder structure above, DATAPATH=P:\Peachdata\
    • The default location on the server would be C:\Sage\Peachtree\Company. In this example, the Peachtree folder is shared and the drive on the workstation is mapped to the Peachtree share. In that case, the DATAPATH=X:\Company (X=drive letter)
    • Double check that you haven't mapped directly to the Company share. Sage recommends mapping a network drive to the folder above the Company folder
    • It's best to make the drive mapping reflect the DATAPATH found in the peachtreexxx.ini file. If that isn’t possible, continue with steps 2 - 5
  2. Browse to your .ini file. See Where is the INI file located?.
  3. Correct DATAPATH= to reflect the correct data path.
  4. Select File Save to save the changes then close the file.
  5. Verify you can now open without error.

 

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