Error 404.17" displays error trying to launch Sage ESS web page after new install

Summary

Error: "HTTP Error 404.17"

Description

  • Error: "HTTP Error 404.17" 
  • Displays error trying to launch Sage ESS web page after new install 
  • The requested content appears to be script and will not be served by the static file handler

Cause

  • The HTTP Handler configured to handle the request has certain preconditions set, but its Application pool does not meet some or all of these preconditions
  • This causes the static file handler to be used to process the request instead
  • The processing of the request then fails and the 404.17 status returned because the request is for a dynamic resource and not a static one

Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.



Note: Need to configure the AbraAWCAppPool hosting the Sage ESS application to meet all of the pre-conditions set for the Handler.
  1. Open IIS Manager
  2. Expand the computer name, and then click Application Pools in the left pane
  3. Highlight AbraAWCAppPool in the middle pane
  4. Click Advanced Settings
  5. In the Advanced settings dialog under the category General, configure the following settings to match the handler requirements:
  • .NET Framework Version set to v2.0
  • Enable 32-Bit Applications set to True
  • Managed Pipeline Mode set to Classic

 NOTE: If you are using HRMS Web/ESS Premium 21.101001 or newer see KB 230925153358543

 

Solution Properties

Solution ID
220924960111749
Last Modified Date
Tue Aug 13 14:32:47 UTC 2024
Views
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