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Error Unable to get AESCrypto.dll Library Address

Created on  | Last modified on 

Summary

When attempting to run Federal and State Tax Reporting in Payroll, user gets Error: Unable to get AESCrypto.dll library address.

Cause

When doing installation for Sage 100 Standard 7.00.1.0 and PR 2.21.2, the following files are missing after the installation process in the Common Components folder: AESCrypto.dll and AES.exe.

Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.
CAUTION: This solution requires advanced knowledge of your network. Contact your system administrator for assistance. Modifying Windows security incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows security. Always create a backup of your data before proceeding with advanced solutions. 
CAUTION: This solution requires advanced knowledge of your computer's operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions. 
CAUTION: Sage Customer Support does not assist with issues related to third-party products or enhancements, hardware, report customizations, state or federal tax-related questions, or specific accounting questions. Please get in touch with your Sage business partner, network administrator, or accountant for assistance. Please refer to our Scope of Support document for details.

1. Rename 'C:\ProgramData\Sage\Common Components' folder.

2. Uninstall and reinstall Sage 100 Workstation Client ( DocLink: How to uninstall Workstation Setup for Sage 100 and DocLink: How to install Workstation Setup for Sage 100 )

3. Uninstall and reinstall Federal and State Reporting (DocLink: How to install, activate, update, and uninstall Federal and State Tax Reporting)

4. Go to 'C:\ProgramData\Sage\Common Components' and verify AESCrypto.dll and AES.exe exist. If the files are missing, copy from another workstation or call Sage Support 1-800-854-3415 to obtain copies of missing files.

5. Try re-running Federal and State Tax reporting again


Sage 100 Advanced and Premium

Make sure the account running the Sage 100 Application Service has FULL permissions to C:\ProgramData\Sage\ folder and\or is a member of the Local Administrators group on the Application Server


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