Update your authorized contacts for support

How to update your contacts for your company account at Sage. Only authorized persons of a company can contact Sage for technical support.

Contact management

You can manage your contacts via Customer Portal if you're set up as the Primary Contact for your Sage account. 

If you're not the Primary Contact, the system will show the Primary Contact's name when you attempt to update the contacts.

Add or update contacts

1. Log in to the Customer Portal using your Primary Contact credentials.
2. Go to Manage My Account.
3. Click View, add, update, or remove company contacts. 
4. A list of existing contacts will appear. You can add a new contact or edit existing contacts.
5. Notify the new contact to watch for an email and follow the instructions to complete the account setup.

Adding a contact grants them access to product support and all Customer Portal benefits, except contact management.

Sign up to access the Sage Customer Portal

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