Description
Cause
- Inventory Adjustment increased Quantity on-hand but Unit Cost field was left at $0.00
- Data corruption in inventory records
Resolution
Section I: Inventory Adjustment
- There are two ways the program updates the Last Unit Cost for an inventory item:
- Purchase of the item (purchase invoices)
- Inventory Adjustments
- If an inventory adjustment is dated after the latest purchase invoice for the item, the Last Unit Cost will be the Unit Cost on the adjustment. If this is $0, so will be the Last Unit Cost.
- To find the last transaction that increased quantity on-hand or adjusted cost:
- Click Reports & Forms, Inventory
- Open the Item Costing Report
- Click Options
- Set Date to All
- Select the Item ID filter, and check the item in question
- Click OK
Section II: Inventory Data Corruption
Note: These steps require single-user access to the company
- Click File, Backup and save a backup of your company
- Open Integrity Check:
- In Release 2013 and newer, click Help, Customer Support & Service, Integrity Check
- In Release 2012 and older, click File, Integrity Check; if Integrity Check is not listed, see Article 10292: DocLink: Integrity Check Guide for instructions to enable it
- Click Continue
- Check Reindex Files; on the Reindex Files List, click Inv Cost, then click OK
- When the test completes, reopen Integrity Check and click Continue
- Check Inventory/Journal, then click OK; click OK on any error corrected messages that appear
Note: This test can take a quite a while to run; do not interrupt the process. If leaving it to run unattended, uncheck the option Pause when error detected before clicking OK - Verify that the item now shows the correct Last Unit Cost
Section III: Adjust Cost Manually
- If the steps in Section I and II do not correct the cost, manually adjust the item cost to correct it
- See Article 11963: DocLink: How to adjust the last unit cost of an inventory item for instructions