Windows don't appear, hide on the taskbar, or open offscreen

When you open Sage 100 Contractor or a lookup window, the window hides in the taskbar or opens offscreen.

Maximize the hidden window

1. Right-click the missing window icon on the Windows taskbar.
2. Select Maximize from the shortcut menu.
3. Close the screen normally, then retry the search.

Maximize through Task Manager

1. Press Ctrl, Alt, and Delete, then open Task Manager.
2. On the Applications tab, locate the non-displaying window.
3. Right-click the window, then select Maximize.
4. Close the window, then close Task Manager.
5. Close and reopen Sage 100 Contractor.
6. Test opening the selection window for the field.

Cascade all windows

1. Right-click a blank area of the Windows taskbar.
2. Select Cascade Windows from the shortcut menu.

Move the window with the keyboard

1. Right-click the missing window icon on the Windows taskbar.
2. Select Move from the shortcut menu.
3. Use the arrow keys to bring the outline onscreen.
4. Press Enter when the outline appears on the desktop.
5. Close the screen.

Move the window with the mouse

1. Left-click the missing window icon on the Windows taskbar.
2. Press Alt, Space, then select Move.
3. Drag the window outline until it appears onscreen.
4. Release the mouse, then close the screen.

Resolve an unresponsive main window

If the main window appears but doesn’t respond, and a login window stays hidden.

1. Press Tab, then Enter.
2. Repeat until the login window appears.

Perform a database Tune Up

If the issue persists, Tune Up the affected database.

Tips for working with multiple monitors

Microsoft lets administrators control saving window locations across displays.
Different monitor sizes or resolutions increase offscreen window issues.
Move Sage 100 Contractor to the main or smallest monitor before opening the dialog boxes.
Remote Desktop connections increase this issue.
Ensure your RDP session accesses all monitors.