Balances errors in Year End close log

Summary

balance errors in the close period log in Sage X3 ERP: Error USD xxxx 12345, Period xx/xx/xx Balance xxx General Ledger Balance Incorrect This error can reflect any currency and USD is only used here as an example. Also, at each line a numerical value is represented.

Description

Cause

This error indicates a balancing issue for the applicable gl accounts and period noted in the error.

Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

 

  1. Verify everyone is logged out of X3 and shut down the Accounting Tasks process.
  2. Reopen all the periods for the year.
  3. Go to Financials, Utilities, Resynchronizations, Entries.
    • Select the correct fiscal year.
    • In the Dates field put in each month one at a time.
    • Check the Resynchronization Box and click Ok
    • Repeat for each month in consecutive order. Complete one at a time to review each month for errors.
  4. Resynch the balances in recovery mode.
    • Open Financials, Utilities, Resynchronizations, Account Balance and enter company or accept the default.
    • Select All sites and Enter applicable fiscal year.
    • Tab through the Currency and the Account fields (ie leave them blank)
    • Select the Recovery option. Note: If you do not run in recovery, you will get a log file but the correction will not have taken place.
    • A log file is displayed on completion.
  5. Close the Periods for the year.
  6. Run the Fiscal Year end closing process.

 

Solution Properties

Solution ID
222924350018672
Last Modified Date
Thu Aug 22 14:56:33 UTC 2024
Views
0