Summary
How to install, uninstall, or reinstall the Sage 100 PDF converter.
Resolution

Notes:
- Sage Software Customer Support is not responsible for assisting with network and printer issues. Consult your network administrator before making changes.
- In a Citrix environment, the Sage 100 PDF Converter must be installed on the Citrix server, not on the local workstation.
- If the normal installation fails, see the Manual Installation section at the bottom of this article.
Before installing the PDF Converter, verify the following:
- A Windows default printer is defined.
- All printers are in Ready status.
- You have rights to add and remove printers.
Perform the following if the PDF Converter must be reinstalled for some reason
Sage 100 2018 or higher:
- Log into Sage 100
- Select File, Run from the toolbar
- At the Program field, type PL_AdvancedOptions_Ui
- Click OK. The Paperless Office Advanced Options window opens.
- Click one of the following:
- Test Converter
- Install Converter
- Uninstall Converter
- View Installation Log
DocLink: What are the 5 methods to install the Sage PDF Converter
Retired Versions
Sage MAS 90 and 200 4.30 - 2017
- On the Sage MAS 90 or 200 File menu, click Run.
- At the Program field, type PL_AdvancedOptions_Ui
- Click OK. The Paperless Office Advanced Options window opens.
- Click one of the following buttons:
- Test Converter
- Install Converter
- Uninstall Converter
- View Installation Log
Sage MAS 90 and 200 4.10 and 4.20:
Note: For versions 4.20 and earlier, a Paperless Office option by Sage Extended Solutions must be installed.
- Expand Modules, Library Master, and Main. Double-click Company Maintenance.
- Click the E-Mail tab.
- Click Test E-mail.
- Click Advanced. The Paperless Office Advanced Options window opens.
- Click one of the following buttons:
- Test Converter
- Install Converter
- Uninstall Converter
- View Installation Log
Sage MAS 90 and 200 3.71 through 4.05:
- Expand Modules, Library Master, and Utilities. Double-click Extended Solutions Control Panel.
- Click Setup PDF Converter.
- Click one of the following buttons:
- Install
- Uninstall
- Test
Manual Installation:
Perform a manual installation if the above procedures fail.
Sage MAS 90 and 200 4.30:
Run PDFInstall.exe at the server.
- In Windoes Explorer, go to ..\Mas90\Home.
- Double-click PDFInstall.exe.
Sage MAS 90 and 200 4.20 and earlier:
Run Es_Pdf_Sp.bat or Ext_Pdf.bat at the server.
- In Windows Explorer at the server, go to the following folder:
- Sage MAS 90 or 200 4.10 or 4.20
- ..\Mas90\Home.
- Sage MAS 90 or 200 4.05 and earlier
- ..\Mas90\Soa.
- Double-click one of the following files:
- Es_Pdf_Sp.bat
- Ext_Pdf.bat
- A Log file will open stating Install was successful or unsuccessful.
Note: If the first attempt fails, try again.