Skip to content
logo Knowledgebase

Error: "Cannot Open Activation Key File - No Valid Activation Found"

Created on  | Last modified on 

Summary

You receive the error when starting or working in Sage 100. Insufficient permissions, low hard drive space, or a missing or damaged activate.pvx file will cause the error.

Description

The steps below apply to the Sage 100 Standard.

Resolution

Run the program as Administrator

  • Right-click on the Sage 100 shortcut and select Run As Administrator.
    • Perform this even if you're logged in with domain administrator rights due to UAC settings

User has insufficient network permissions

  1. Open Windows Explorer.
  2. Go to "..\MAS90\Home\Lib\Keys".
  3. Create and delete a text (.txt) file in that folder.
  4. If an access error occurs, give the user sufficient rights to the entire ..\MAS90\ folder and all subfolders.
    • Change (RWXD) or "Full Control" permissions at the share point

Activate.pvx file is missing or corrupt

  1. Replace it with a backup copy.
  2. If you renamed the file, for example, "MIGRATE_ACTIVATE.PVX", rename it back.

Incorrect mapping to ..\MAS90

  1. Remove the share from the "..\MAS90" directory.
  2. Share the drive above the ..\MAS90\ folder.
  3. At the workstation, remap the drive so that it goes to the new share point.
  4. Run Workstation Setup (..\MAS90\Wksetup\Setup.exe or Wksetup.exe).

Low disk space on the server

  • Verify that the server has sufficient disk space.

A virus has infected Sage 100

  1. Rename the "..\MAS90\Home" and "..\MAS90\CM" directories.
  2. Reinstall the System Setup, Library Master, and Custom Office (if installed) modules.
  3. Reactivate the system in Product Registration. It's not necessary to reenter the serial numbers and unlocking keys.
  4. To keep settings like Device Configurator, copy all *.ini files from the old to the new "..\MAS90\Home" directory.

Verify the path of the PVX.INI file on the server

This resolution applies if the error occurs within the program rather than when launching it.

  1. The "..\MAS90\Home\Lib" path must match the one in the server's "..\Windows\PVX.INI" file.
  2. Delete the "..\Windows\PVX.INI" file on the local workstation, and then run Workstation Setup.

     

Review the Sage 100 Security Permission sections in the Sage 100 Install Guide.

Need more help?

Chat now





Related Solutions

Error: "No valid activation found!" when accessing or starting Sage 100 ERP
How to configure network security for Sage 100 Advanced ERP