Summary
In Sage 300, your versions of System Manager and Payroll must be compatible. This error appears when they aren’t.
Description
The full error is "The installed version of System Manager (version #.#) is not compatible with the Payroll Tax Update you are attempting to install..."
Resolution
Install the latest product updates for System Manager, US Payroll, and Canadian Payroll.
- Open support.na.sage.com.
- Log in with your Sage Portal credentials.
- Under the Support by product section, Select your product, choose Sage 300.
- Choose the version of Sage 300 you’re using.
- Under Latest updates, download and install the latest version.
You can find an Installation Guide with step-by-step instructions on our Product Documents page.
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