How do I print an invoice that was entered in Accounts Receivable using Enter Invoices?

Cause

Enter Invoices in Accounts Receivable is an entry only screen. The information is not stored in Billing (BL) so there is no invoice to print.

Resolution

If a printed invoice is needed, void the invoice in Accounts Receivable. See the link below for full instructions. Then rebill in Billing (BL) using Tasks, Quick Bill Invoices; Tasks, Contract-based Invoices or Tasks, Cost-based Invoices.

Although invoice documents cannot print directly in the Accounts Receivable application; reports can be used as a workaround.

There are several reports in the Accounts Receivable module that show invoice amounts and detail for customers. You may choose to use these reports as a workaround document that you can print for customers:

  • Invoice Register Detail
  • Invoice Register Summary
  • Statement of Account- Actg Date
  • Statement of Account- Inv Date
  • Statement of Account- Due Date
  • Statement of Account Detail- Actg Date
  • Statement of Account Detail- Inv Date
  • Statement of Account Detail- Due Date

Note: You can use Conditions on the above reports to only print invoices. You can condition reports that use the AR Transaction record to print where Transaction Type is Equal to Invoice. For reports that use the AR Activity record, you can condition reports to print where Status Type is Equal to Invoice.

Alternatively, you may contact your Sage business partner to design a custom report which can serve as an invoice document if you do not own the Billing or Service Management applications.

DocLink: How do I void an invoice in Accounts Receivable?

Solution Properties

Solution ID
223924250031410
Last Modified Date
Mon Jun 28 20:20:32 UTC 2021
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