Summary
How do I bring missing costs from other Sage 300 CRE applications or modules so that I can bill them?
Cause
Cost-based billing incorrectly set up before posting costs to Billing.
Resolution
Review the steps below to resolve the missing costs in Sage 300 CRE.
Check for ungenerated items
Check for entries that didn't generate to the work-in-progress.
Confirm entries in Billing and related applications
See how to check if I have unposted transactions in Sage 300 CRE.
Void and reenter the transactions
- Verify and fix the issue if Billing didn't receive the transactions from the interfacing application. See the Billing Help topic "Send cost to Billing - transaction was not sent to Billing".
- Void the transaction in the application of origin.
- Re-enter the cost and post it.
Record cost entries in Job Cost
- From the Job Cost Tasks menu, select Enter Direct Costs.
- Enter a detail line for each missing entry. Enter a separate entry line to reverse it from Job Cost. Billing receives both sets of entries. This results in no change in Job Cost or General Ledger because the entries net to zero.
- Generate a Work-in-progress.
- From the Billing Tasks menu, select Change Work-In-Progress.
- Delete the row for the reverse entry / second line. Now bill the positive cost line on your cost-based invoice.
Use Change Work-In-Progress to enter the Work-In-Progress records
- From the Billing Tasks menu, select Cost-Based Invoices, Change Work-In- Progress.
- Select the Contract and click OK.
- Enter the Work-In-Progress items and click Finish.
See how Billing receives transactions from the interfacing applications for more information.