Skip to content
logo Knowledgebase

Configure Office 365 E-mail Settings in Paperless Office

Created on  | Last modified on 

Summary

How to set up Microsoft Office 365 email settings in Sage 100 Paperless Office for successful email delivery.

Resolution

 CAUTION: Many providers offer SMTP email services, but Sage 100 doesn't test all of them. Customer Support doesn't manage provider-specific settings, permissions, or rules. Service details can change anytime. If errors occur, review the Chilkat error log, adjust settings, or try another service or provider. 

  1. Open Library Master, Main, Company Maintenance.
  2. Select the company and go to the E-mail tab.
  3. Enter:
    • Address: outlook.office365.com
    • Port: 587
    • SMTP Encryption: TLS/StartTLS
    • UserID: <User email address>
    • Password: <User password>
    • Check 128-bit Encryption
  4. Click Test E-mail to confirm.
  5. Click OK to save.

 TIP: Review the Chilkat error log if issues persist. 

 NOTE: Microsoft 365 requires email address verification after setup and testing. Enable SMTP Authentication on the Exchange server to allow Sage 100 to communicate properly. Missing this step causes SMTP Authentication errors. 

Need more help?

Chat now

 

Related Solutions

Where to enter SMTP E-mail Server address, encryption, and log in settings for Paperless Office Electronic Delivery