Sage Timeslips version support and obsolescence policy

Sage Timeslips support depends on the product version and obsolescence status. Sage supports only current releases and limits access to services for obsolete versions.

Support for obsolete Sage Timeslips versions

Older versions of Sage Timeslips receive limited support through Certified Consultants only.

Sage Timeslips Remote and Time to Time Pro status

• Sage Timeslips Remote stopped selling on May 1, 2011.
• Sage Timeslips Remote works only with Sage Timeslips 2012.
• Newer Sage Timeslips versions don’t support Sage Timeslips Remote.
• Time to Time Pro is no longer available for purchase.
• Sage recommends Sage Timeslips eCenter for mobile and remote access needs.

 

Sage obsolescence policy

• Sage supports only the current Sage Timeslips release unless stated otherwise.
• Product support includes live support and compatibility with Sage add-on services.
• Support for an obsolete product continues only until the Sage Business Care plan expires.

Supported upgrade path

If you don’t run a supported version, upgrade to the following product.

• Sage Timeslips Premium. Sage Timeslips Premium sells through an auto-renewing subscription with Business Care included.

Call Timeslips Sales at 800-285-0999 to upgrade.

Products and services requiring Sage Timeslips Premium

These products require Sage Timeslips Premium for access:

• Sage Business Care Plans. 
  • Active Sage Business Care plans remain supported through plan expiration.
• Sage Timeslips eCenter.
  • Sage Timeslips eCenter access for 2020 ended September 30, 2020.
• Sage Timeslips Electronic Bill Delivery. 
  • Electronic Bill Delivery stopped selling for Sage Timeslips 2020 after September 30, 2020.