Summary
Description
Older versions of Timeslips may be supported through a Certified Consultants.
Sage Timeslips Version | Obsolescence Date |
2020 | September 30, 2020 (obsolete) |
2019 | August 31, 2020 (obsolete) |
2018 | April 30, 2019 (obsolete) |
2017 | April 17, 2018 (obsolete) |
2016 | July 31, 2017 (obsolete) |
2015 | July 31, 2017 (obsolete) |
2014 | July 31, 2016 (obsolete) |
2013 | June 30, 2015 (obsolete) |
2012 | October 31, 2014 (obsolete) |
2011 | October 31, 2013 (obsolete) |
2010 | October 31, 2012 (obsolete) |
Sage Timeslips Remote is not available for purchase as of May 1, 2011. Customers looking for remote access to Sage Timeslips are encouraged to review the features available within Sage Timeslips eCenter. Sage Timeslips Remote is compatible with Sage Timeslips 2012 but is not compatible with newer versions of Sage Timeslips.
Time to Time Pro is no longer available for purchase from Sage. For more information regarding mobile access to Sage Timeslips you are encouraged to review the features available within Sage Timeslips eCenter.
Cause
Resolution
The Sage Obsolescence Policy is to support the current Sage Timeslips product release unless otherwise indicated below. Product support includes live customer support and compatibility with other add-on products or services offered, including connectivity with Sage Timeslips eCenter. Sage will only support an obsolete product until a customer's Sage Business Care plan¹ for that product expires.
If you are using an obsolete version of Sage Timeslips, we urge you to upgrade to the most current release to be eligible for customer support and to be compliant with new operating system environments.Supported Versions | If you are not using a supported version, you can upgrade to the following product by calling Timeslips Sales at +1-800-285-0999 |
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Sage Timeslips Premium² | Sage Timeslips Premium |
Additional Products and Services | Version required for product or service accessibility: |
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Sage Business Care Plans¹ | Sage Timeslips Premium |
Sage Timeslips eCenter<span style="color: rgb(51, 51, 51); line-height: 107%; font-family: " arial",sans-serif;="" font-size:="" 10.5pt;="" mso-fareast-font-family:="" calibri;="" mso-fareast-theme-font:="" minor-latin;="" mso-ansi-language:="" en-us;="" mso-fareast-language:="" mso-bidi-language:="" ar-sa;"="">⁴ | Sage Timeslips Premium |
Sage Timeslips Electronic Bill Delivery<span style="color: rgb(51, 51, 51); line-height: 107%; font-family: " arial",sans-serif;="" font-size:="" 10.5pt;="" mso-fareast-font-family:="" calibri;="" mso-fareast-theme-font:="" minor-latin;="" mso-ansi-language:="" en-us;="" mso-fareast-language:="" mso-bidi-language:="" ar-sa;"="">⁵ | Sage Timeslips Premium |
¹ Customers currently on an active Sage Business Care plan will receive support through the expiration of their plan.
² Sage Timeslips Premium is exclusively sold through an auto-renewing subscription which includes Sage Business Care.
³ Sage Timeslips 2020 customers were supported through September 30, 2020.
⁴ Sage Timeslips 2020 customers utilizing Sage Timeslips eCenter may continue to use it through September 30, 2020.
⁵ Sage Timeslips Electronic Bill Delivery will not be available for purchase as an add-on for Sage Timeslips 2020 after September 30, 2020.