CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.Starting in V2021, modifications were made to how emails are sent out of BusinessWorks. Due to these changes, some features were added that may assist users with reducing the number of clicks necessary to send emails. There are settings that can be set on the Send screen in the Electronics Forms Manager that give the end user a choice on how their emails are sent.
When sending emails for multiple people at one time, like for Customer Statements, Direct Deposit advices, or Invoices, there is an setting in Options menu to ‘Preview E-mail’. If this option is selected, each email will be previewed before sending. If this is deselected, the system sends the document directly without displaying/previewing the individual emails. This prevents having to click Send for each email.
To change your settings when emailing:






 CAUTION: Once Send is selected, your email (for Direct Deposit email advices, statements, invoices, etc...) have been processed. There is no option to stop and change your settings if you forget to deselect Preview E-mail. If the email process is cancelled or stopped, you would need to void your direct deposit checks and re-process them to regenerate email advices. 
Notes:
Prior to V2021, the options above were not available. When sending a batch of emails for Customer Statements, a batch of invoices, or direct deposit checks, you would need to select `Send' for each document.
As a possible workaround, some users would select 'E-mail in unattended mode' when emailing documents. This alone will not resolve the issue, but if you choose to run in unattended mode, some users were able to take advantage of other (Non-Sage) software that could mimic clicking 'yes' or 'Send' for you. In attended mode, you will receive a message "A program is trying to automatically send e-mail on your behalf. Do you want to allow this? Yes/No" each time a message is sent.