Extended Descriptions Don't Print on Purchase Orders After Upgrading

Summary

Extended descriptions no longer print on Purchase Orders after upgrading to Sage 100 2016. This issue occurs because Sage 100 2016 uses a different default extended description key value.

Cause

Default extended description keys now use "0000000000" instead of a blank field.

Resolution

Update the Crystal Reports formula

  1. Open your Purchase Order form in Crystal Designer by clicking the Designer button.
    • Note: Install Crystal Reports and obtain the required permissions to use the Designer button.
  2. In both Details C and Details D, right-click the @ItemDescription formula, and then select Edit Formula.
    • Note: Use Detail C when you don't select Allow Entry of Expanded Item Codes in Common Information Options.
    • Note: Use Detail D when you select Allow Entry of Expanded Item Codes in Common Information Options
  3. Select the existing formula, delete it, and replace it with the following formula:

if {@PrintExtItmDesc} = "Y" and {PO_PurchaseOrderWrk.ExtendedDescriptionKey} <> ARRAY("", "0000000000") then

    •     formula = {PO_PurchaseOrderWrk.ExtendedDescriptionText}
      else
          formula = {PO_PurchaseOrderWrk.ItemCodeDesc}
      end if

1. Click Save and Close button.

2. Select File, Save.

3. Close Crystal Designer.

4. Print the Purchase Order form and verify that the extended descriptions print correctly. 

 

DocLink: Extended description isn’t printing on purchase order
DocLink: How to print Extended Descriptions on Purchase Order Form

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Solution Properties

Solution ID
224924850072685
Last Modified Date
Tue Sep 08 15:42:07 UTC 2026
Views
0