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Pay now link is missing on unpaid or partially paid transactions

Created on  | Last modified on 

Summary

The blue Pay now link is missing or unavailable on unpaid or partially paid transactions in Sage 50 Accounting.

Cause

  • Company Posting Method is set to Batch or Real time and the journal is currently not posted
  • Option to Update reports automatically when records are saved isn't selected

Resolution

Journal isn't posted

  1. Click Maintain and select Company Information.
  2. Change the Posting Method to Real time.
  3. Click OK.
  4. Reopen the transaction and verify that the Pay now option is available.

Option to update records automatically when they're saved isn't selected

  1. Select Options and then Global.
  2. Select the General tab and check the box to Update reports automatically when records are saved.
  3. Click OK.
  4. Reopen the transaction to confirm that the Pay now option is now available.

Obsret.dat didn’t update

See Obsolescence message in the current supported version.

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