Auto-Complete no longer searches the beginning of text for Sage 100 (enhanced versus basic Auto-Complete)

Summary

Auto-Complete no longer searches the beginning of text for Sage 100 (enhanced versus basic Auto-Complete)

Description


Cause

  • Running the Build Search Index utility on the Library Master Utilities menu activates the Enhanced auto-complete feature.
  • When using the Enhanced auto-complete feature, your search criteria is compared with all words within the searched fields. For example, if you have a customer named Allen’s Appliance Repair and a customer named Appliance Services, typing Appl in the Customer No. field results in a list that includes both customers.
  • In addition, the number of fields included in the search has been expanded. For example, to search for a vendor by phone number, start typing the phone number, digits only, in the Vendor No. field.
  • The older, basic version of auto-complete search worked by comparing your entry to the beginning of the customer, vendor, or item name.

Resolution

Sage 100 2019

  1. Browse to the ..\MAS90\MAS_SYSTEM directory on the server
  2. Rename or Delete the Index_AC and Index_ACencrypt directories that were created
  3. The basic Auto-Complete will now be used

Sage 100 2018

If the older, basic version of auto-complete is desired, perform the following steps:

  1. Browse to the ..\MAS90\MAS_SYSTEM directory on the server
  2. Rename or Delete the Index_AC directory that was created
  3. The basic Auto-Complete will now be used

For more information, in Sage 100 Help, search "Auto-Complete Search"

DocLink: Auto-Complete does not display newly added customers, employees, items, or vendors

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Steps to duplicate

1. Install Sage 100 2017 2. Go into Customer Maintenance enter an A and only customers with an A will show 3. Install PU1 4. Go to Library Master, Utilities 5. Run Build Search Index 6. Click ok to message 7. Go into Customer Maintenance enter an A and any customer with an A in the Customer No, Customer Name, Customer Address will now come up in the Autofill results

Solution Properties

Solution ID
225924350084634
Last Modified Date
Tue Jul 06 15:34:31 UTC 2021
Views
0