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Demo Mode in federal and state tax reporting

Created on  | Last modified on 

Summary

"Demo Mode" displays at the bottom (next to activate button) of the eFiling form selection window, or the word "Demo" prints on all eFiling and Reporting forms after installing an update.

Cause

.NET 3.5 is not enabled on the Sage 100 server. Enable on server, workstation, or terminal server.

*Sage Engineering has released a new program fix so .NET 3.5 can be disabled on the Sage 100 server

Resolution

CAUTION: This solution requires advanced knowledge of your network. Contact your system administrator for assistance. Modifying Windows security incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows security. Always create a backup of your data before proceeding with advanced solutions. 
CAUTION: Sage Customer Support does not assist with issues related to third-party products or enhancements, hardware, report customizations, state or federal tax-related questions, or specific accounting questions. Please get in touch with your Sage business partner, network administrator, or accountant for assistance. Please refer to our Scope of Support document for details.

Aatrix / Sage check for entitlement no longer fails and Aatrix no longer remains in demo mode:

LM5033T for v2017.6
LM6006T for v2018.6 (fixed in 2018 Product Update 7 also)
LM6007T for v2019.0 (fixed in 2019 Product Update 1 also)

Download links below

DocLink: Unable to activate eFiling and Reporting after installing updates; eFiling window shows "Demo Mode"; Receive prompt for user name and password; or "Demo" prints on all eFiling and Reporting forms

Chat with support

Defect ID

110591

Steps to duplicate

110591 is LM5033T for v2017.6 110592 is LM6006T for v2018.6 (fixed in 2018 Product Update 7 also) 110586 is LM6007T for v2019.0 (fixed in 2019 Product Update 1 also)