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Unable to print any reports in Sage 300 and SFA after installing the update for SFA 2018.1

Created on  | Last modified on 

Description

Cause

Resolution

To resolve the issue, there is a hotfix available for Sage 300 2018. Please download the hotfix located in the Attachments section of this article.

  1. In the Attachments section of this article, download the HF89154_SM2018_PU1.zip file.
  2. Unzip the HF89154_SM2018_PU1.zip file. This will create the folder HF89154_SM2018_PU1.
  3. Browse into the folder HF89154_SM2018_PU1.
  4. Open the HotFixReadme.txt for installation instructions for this hotfix.

Note:

  • If Sage Fixed Asset (SFA) was installed first, check the SFA KB 89033 in the Related resources section of this article for the workaround.
  • Ensure Sage 300 2018 Product Update 1 or later is installed prior to applying this hotfix.
DocLink: Crystal Runtime Version Conflict
Attachment: 292_20230425125316_HF89154_SM2018_PU1.zip