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Unable to print any reports in Sage 300 and SFA after installing the update for SFA 2018.1

Created on  | Last modified on 




To resolve the issue, there is a hotfix available for Sage 300 2018. Please download the hotfix located in the Attachments section of this article.

  1. In the Attachments section of this article, download the file.
  2. Unzip the file. This will create the folder HF89154_SM2018_PU1.
  3. Browse into the folder HF89154_SM2018_PU1.
  4. Open the HotFixReadme.txt for installation instructions for this hotfix.


  • If Sage Fixed Asset (SFA) was installed first, check the SFA KB 89033 in the Related resources section of this article for the workaround.
  • Ensure Sage 300 2018 Product Update 1 or later is installed prior to applying this hotfix.
DocLink: Crystal Runtime Version Conflict