Skip to content
logo Knowledgebase

How to update a Tax Profile when a tax item is missing in the tax profile under the Tax Group Details section

Created on  | Last modified on 

Summary

How to update a Tax Profile when a tax item is missing in the tax profile under the Tax Group Details section.

Description

Cause

New Tax that may not have been implemented in the Payroll Tax Update yet.

Tax Profile was already setup when the new tax became effective.

Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

Option #1: After installing a Payroll Tax Update, run the Payroll Status Check Utility.

  1. Open Payroll > Utilities > Payroll Status Check
  2. Select Setup and click Run
  3. If errors were found in Tax Profiles, highlight the Tax Profile line and click View Details button.
  4. Review any errors listed. For any tax profiles that have a description of "Tax Profile not current with CLAD data" do the following:
    • Highlight the applicable line and click Fix button this will update the existing tax profile
  5. In Tax Profile Maintenance, review all tax profiles that were updated.

Option #2 Manually delete and reenter the Tax Location Code:

  1. Select Payroll, Setup, Tax Profile Maintenance.
  2. Select the Tax Profile
  3. Highlight the Tax Location Code and click on the Red delete icon.
  4. Enter the Tax Location again and select the Location Type again.
  5. If the Tax has been implemented, it should appear in the Tax Group Details.

This cannot be done while Payroll Data Entry is in process or if the Tax Profile is assigned to any employees.

It is suggested to have all other users exit payroll for any company while this is performed.

DocLink: How to troubleshoot payroll tax calculations in Sage 100 Payroll 2.x
DocLink: Washington Cares Act Withholding not available in Tax Profile Maintenance

Need more help?

Chat now