Microsoft 365 Connector and Office 365 Contacts Product Retirement FAQ for Sage 100

The Microsoft 365 Connector allows customers who purchased Microsoft 365 to integrate with Sage 100 to support tools such as Power Automate. The interface to bring customers onto the connector was deprecated by Microsoft in April 2024, but existing users can continue to use the functionality.

Office 365 Contacts allows users to import customer information directly into Office 365 contact profiles. Office 365 Contacts has already been retired for Sage 300, Sage 50 US, and Sage 50 CA.

Unfortunately, Sage does not have similar functionality to these add-ons at this time.

Yes, existing users can continue to use the Microsoft 365 Connector and Office 365 Contacts in their current version of Sage 100; however, in versions 2025.0 or greater these add-ons will no longer be available for installation.

No, customers will not be able to newly install these add-ons.

Sage is dedicated to delivering the highest quality products and services. After a thorough review of our portfolio, we've decided to retire these add-ons to concentrate our efforts on innovations that will benefit a larger majority of our customers and maintain Sage 100 as a market-leading solution.

The retirement is scheduled to coincide with the release of Sage 100 2025.0, which is currently planned for April 2025. The interface to bring customers onto the connector  was deprecated by Microsoft in April 2024, but existing users can continue to use the functionality. Customers are no longer able to newly install these add-ons. 

The retirement will affect only a small number of our Microsoft 365 customers who use these specific add-ons. Existing customers can continue to use these add-ons in their current installation of Sage 100.

Customers can reach out to our customer support team via phone or live chat. Our team is ready to assist with any questions or concerns regarding the retirement of the add-ons or any other aspect of Sage 100.