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Postings missing from General Ledger reports in Sage BusinessWorks 2024 SP2

Created on  | Last modified on 

Summary

Postings from subsidiary modules are missing from General Ledger (GL) reports in Sage BusinessWorks.

Description

Other reported issues include:

  • No report generates when running GL reports for today's entries
  • Errors on the GL rebuild log indicating entries have been deleted
  • Running journal report or trial balance blank or missing entries
  • Transaction system date showing invalid dates, showing years or 1899 or 1900
  • Future entries missing from reports
  • GL out of balance

Resolution

Sage BusinessWorks Version 2024 SP3 fixes the issue. 

  1. Download and install Sage BusinessWorks 2024 SP3.
  2. It’s important that you install this service pack at the server and all workstations.
  3. Contact support to open a support ticket to fix any posting issues.

 CAUTION: Don’t close or rebuild your GL data until support repairs it or you'll receive errors indicating deleted entries. If you've already done so, restore a backup from before the rebuild or close.  

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