Before you begin

• Ensure that everyone is out of Sage BusinessWorks
  • If a message shows a user is in the program, see How to release or disconnect stranded users or tasks
• Some service packs require a database update
  • If using a network version, perform the update directly at the server
  • The update launches automatically the first time you log in to Sage BusinessWorks
  • For manual database update instructions, see How do I update all my databases at one time?

Installation

1. Download the service pack.
2. Open the file downloaded.
3. On the Welcome screen for the Product Update select Next to continue.
4. Accept the End-User License and Support Agreement and click Next. 
5. Verify Entitlement information and click Next.
    NOTE: If the Next button doesn’t appear, check that the System Manager registration is entered under Utilities, Registration Information, Module Registration.
6. Review install settings and click Next.  
7. When the installation is complete click Finish.   
   • For a network version, install the service pack once on each computer
     
     • This includes the server, remote desktop (terminal) server and each client workstation
       
8. If prompted, run the database update.  If using a network version perform this step at the server.
9. Log in to Sage BusinessWorks and select Help, About and verify the service pack installed successfully.