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Error: "The products we found in your account...in shared computer scenarios."

Created on  | Last modified on 

Summary

Error: "The products we found in your account cannot be used to activate Office in shared computer scenarios." This occurs when using Microsoft products with Sage 50 Cloud.

Description

 

Cause

Microsoft only allows Business Premium and Enterprise 365 licenses on shared instances like Azure Virtual Desktop machines.

Resolution

In shared environments, you can use only Microsoft Business Premium and Enterprise-level subscriptions to Microsoft 365.

Upgrade your current Microsoft 365 subscription to a Business Premium or Enterprise Microsoft 365 subscription.