| | Resolution | Before you start NOTE: Don’t unlicense the Administrator account. You can unlicense the username Admin, but another username has to have Administrator access and a license. Add a new user using Sage 50 Cloud - Add the user to the Sage Provisioning Portal first if you’re opening using the Sage 50 Cloud Windows App.
- Follow the steps below for your version to add the user to Sage 50.
Add a new user using Sage 50 Pro or Premium Accounting - Go to Maintain > Users > Set Up Security.
- Click OK on any warnings.
- Click New User.
- Enter User Name and Password.
- Select an access level for the user.
- Click Save, then Close.
- Have the user log in and verify they can access the company.
Add a new user using Sage 50 Quantum Accounting - Go to Maintain > Users > Set Up User Security.
- Click OK on any warnings.
- Click New User.
- Enter User Name and Password.
- Select the desired role or New Role to create a new role for this user.
- Click Save, then Close.
- Have the user log in and verify they can access the company.
Add a user from a different company - Go to Maintain > Users > Set Up User Security.
- Locate the existing user under User Name.
- Select Add user to this company.
- Enter a password.
- Select the user's level of access or role.
- Select Save and Close.
- Have the user log in and verify they can access the company.
[BCB:161:Chat 50 US:ECB]
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