Windows 10 updates causing printing issues in Sage 100
Description
Cause

Windows 10 updates and subsequent updates to fix Printing Issues (Print Spooler fixes) have caused issues printing in Sage 100.

Resolution

if Sage 100 Paperless is affected, see Related Resources,you can reinstall the Sage 100 PDF Converter by the following method:

Reinstall Sage 100 PDF Converter from Paperless Office Advanced Options

  1. Right-click Sage 100 shortcut and choose "Run as Administrator" option
  2. Log into Sage 100
  3. Select File, Run from Sage 100 Toolbar
  4. Type: PL_AdvancedOptions_Ui
  5. Select OK
  6. Select OK to select default date
  7. Select 'Install Converter'
  8. Exit Paperless Office Advanced Options and try printing to Paperless again

DocLink: Sage 100 PDF Converter missing from Windows available printers on Windows 10 (version 1903)
DocLink: Error: "Unable to Process the Lockfile" or "Printer not activated. Error code -30" after installing Windows Updates for Windows 10

[BCB:155:Chat 100 US:ECB]
Defect ID
Steps to duplicate
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