Solution Properties
Solution ID:
220924160101365
Last Modified Date:
Fri Sep 23 18:48:46 UTC 2022
Taxonomy Path:
Category//Installation
Author:
legacyauthor
Favorites are missing after uninstalling and reinstalling Workstation Setup
Description

In Sage 100 2022, Public Favorites have been added.

there is a \MAS90\Favorites\ folder on server with folders creared for each Windows user - \MAS90\Favorites\\ that contains a Favorites.JSON.

There is a also a \MAS90\Favorites\public.favorites.json file containing Public Favorites new category.

Cause

The file that stores the Favorites, Favorites.json, has been replaced.

Resolution

Possible Workaround:

Prior to uninstalling and reinstalling the Workstation Setup client install for Sage 100 on a machine, back up the Workstation Setup client install's "Sage 100" folder and its contents to another location. The "Sage 100" folder is found in "C:\Users\\Documents" (or "My Documents" if on Windows 7).

After uninstalling and reinstalling the Workstation Setup client install for Sage 100, rename the Favorites.json file found in "C:\Users\\Documents\Sage 100" (or "My Documents\Sage 100" if on the obsolete Windows 7), and copy in the backup Favorites.json file in its place.

If no backup is available, manually set up Favorites again.

DocLink: How to uninstall Workstation Setup for Sage 100
DocLink: How to install Workstation Setup for Sage 100
DocLink: Where are the Public and Private folders and tasks stored for the My Tasks tab?
DocLink: How to add, remove, or maintain Tasks, Programs, or files as shortcuts for the Custom Buttons toolbar on the Sage 100 Launcher
Defect ID
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