Use the PowerShell cmdlet 'Test-NetConnection' to test access to server ports
Description
Cause
Resolution

Work with your IT professional to complete this process. The Test-NetConnection cmdlet requires Windows 8 or higher.

  1. Open Windows PowerShell (Start, Windows PowerShell, Windows PowerShell or Press WinKey+R, type powershell, and click OK)
  2. Type: Test-NetConnection -Computername -Port -InformationLevel "Detailed"
    • Don’t include <> when entering Server (or IP Address) and Port (Example: Test-NetConnection -Computername Server101 -Port 10000 -InformationLevel "Detailed" )
  3. Press Enter
  4. Review the 'TcpTestSucceeded' field
    • True = The workstation successfully communicated with the Server on the port specified
    • False = Either the service that runs on the specified port isn’t running or the Firewall blocked access
  5. If TcpTestSuccessed returns a FALSE result, log in to the Server. Verify the service is running and\or create an Inbound Firewall Rule for the application or Port

    Sample Output of failed connection to port '10000' on Server:

 

 

[BCB:155:Chat 100 US:ECB]
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