Solution Properties
Solution ID:
221924260113482
Last Modified Date:
Wed Dec 04 22:11:49 UTC 2024
Taxonomy Path:
Category//Account profile
Author:
[email protected]
Sage account - Error: "Your account has been blocked after multiple consecutive..."
Description
Cause
Resolution
  1. We'll send you an email to verify your email address if your account gets locked.
    image of message when account has been blocked.
  2. Click the link in the email to unlock your account, then try logging in again.
     NOTE: If you haven't received the email, see No activation or verification email received when using the 'Forgot your password?' option.
  3. If you've forgotton your password, select to reset your password.
[BCB:371:Resource Centre:ECB]

 

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