Solution Properties
Solution ID:
221924260113482
Last Modified Date:
Fri May 02 16:34:40 UTC 2025
Taxonomy Path:
Category//Account profile
Author:
[email protected]
Error: "Your account has been blocked after multiple consecutive..."
Description
Cause
Resolution
  1. If your account gets locked, we will send you a verification email.
    The message displays that your account is blocked..
  2. Use the link in the email to unlock your account and try logging in again.
     NOTE: If you didn't get the email, verify your email address and check your spam or junk folder. 
  3. Select Forgot password to reset your password.
[BCB:371:Resource Centre:ECB]

 

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