| Sage account - How to change the email address on your Sage account |
Description | - Some products use your email address to link to other services
- The email change will take a few days to update. We'll contact you if we need to confirm the email change applies to other products or services
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Resolution | - Log in to your Sage account and go to Account Management.
- Click Email address.
NOTE: If you don’t see the option to change your email, contact your Sage support team. - Enter your new email address, then confirm the new email address.
- Click Continue.
- Make sure the email address is correct. This is the email we'll use to get in touch with you.
- You'll receive an email with a verification code.
NOTE: Check your junk folder and email address if you don't see the 'Forgot your password?' email. - Enter the code and click Verify email.
- Your email address won't change until you've entered the verification code.
- Log in with your new email address.
- Your password and multi-factor authentication remain the same unless you choose to change them.
- Some products use your email address to link to other services. The email change will take a few days to update. We'll contact you if we need to confirm the email change applies to other products or services.
[BCB:371:Resource Centre:ECB] |
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