Large displays and scaling can cause windows to display improperly and crash.

Section 1: Reset Windows display settings to their defaults

1. Launch the Settings from the Windows Start menu
2. Go to Display
3. Locate Change the size of text, apps, and other items:
4. Use the slider to set it to 100%
5. Close the window
   Note:  You will  need to log out of Windows and back in before the change takes effect; to do this, click the Windows Start button and select Log Off

Section 2: Windows display compatibility

1. Close the Sage accounting application.
2. Right-click on the Desktop or TS-Main icon, select Properties
3. Click on the Compatibility tab
4. Click the checkbox to enable Disable display scaling on high DPI settings (This checkbox may also be labeled Override high DPI scaling behavior)
   • Click the Change high DPI settings button to find this option and select System in the drop-down menu.
5. Click OK, then Apply and OK on the Properties window.

Section 3: Correct your settings in Windows Registry Editor

1. Exit all of your Sage applications.
2. Press the WINDOWS + R keys to open the Run prompt
   • Alternatively, use the Windows Start menu to search for "Run" and open the Run app
3. In the Run prompt, type "regedit.exe" and click OK
4. On the left panel, navigate the folder tree to find the registry key HKEY_CURRENT_USER\Software\Timberline
5. Right-click the Timberline folder, select Rename, and enter any other name (such as OLDTimberline)
6. Launch Sage again and test the software to ensure it is back to normal

Section 4: Correct your settings in RDP Options

1. Click on Show Options. Then click on the Display tab. Adjust the Display resolution to 1920 x 1080 or lower. If you have multiple monitors, uncheck the Use all Monitors option. Using all monitors will increase the amount of information sent and potentially slow things down.
2. 1. 

2. Click on Show Options.

3. Then click on the Display tab.

4. Adjust the Display resolution to 1920 x 1080 or lower.

5. If you have multiple monitors, uncheck the Use all Monitors option. Using all monitors will increase the amount of information sent and potentially slow things down.