My Service Management Edit Time Entries Columns are missing the hours field.

Solution Properties

Solution ID:

223924850043135

Last Modified Date:

Tue Apr 04 14:26:35 UTC 2023

Taxonomy Path:

Category//Installation

Author:

LegacyAuthorUS

My Service Management Edit Time Entries Columns are missing the hours field.

Description

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Cause

You are either not displaying the Cost Unit field or have personalized your display to show Larger - 150% font.

Resolution

CAUTION: This solution needs advanced Operating System knowledge. Consult your system administrator for help. Sage isn't liable for issues caused by improper changes to the Windows Registry. Always back up your data before applying advanced solutions.

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Change your font resolution back to Smaller 100%.

Right-Click on your Windows desktop and Click Personalize.
On the bottom left of the personlize screen click Display.
Change your font size to Smaller - 100%

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Steps to duplicate