Section 1: User's Rights

• Follow the steps in Section 1: Security Settings of Error: "Your security settings do not allow the action you are trying in this area. Click help for more information"
• Verify the affected user has Full Access to Post and Un-Post within his user rights under Maintain, Users, Set Up Security

Section 2: Damaged Userpref.dat file

1. Select Maintain, Company Information.
2. Write down the location listed on the Directory line.
3. Have any users signed into the company log out.
4. Browse to the location found in Step 2.
5. Locate the file Userpref.dat.
6. Rename the Userpref.dat file to Userpref.OLD.
7. Verify that the user can now save, print, and delete transactions.

Section 3: Run Data Verification

• Refer to How do I load, access, and run Data Verification?

How do I reset the user preferences for my company?
One user is unable to make changes to transactions or print from a prior period