Solution Properties
Solution ID:
221924950016640
Last Modified Date:
Mon Mar 27 14:06:10 UTC 2023
Taxonomy Path:
Category//Data//Convert data
Author:
LegacyAuthorUS
Cannot backup the company because the attachments too large
Description
Cause
Resolution
[BCB:5:Third-party support:ECB]

Option 1: Move the attachments folder out of the individual company folder

  1. Browse to the data location
  2. Move the Attachment folder out of the individual company folder
  3. Create a backup
  4. Move the Attachment folder into the individual company folder

Option 2: Have the IT Dept create server backups

Contact your IT Department to create server backups. These backups will need to be supported by your IT Department


Steps to duplicate
Related Solutions

How to locate company directories
Backup failing or freezing at [less than 100] percent