How do I deactivate, disable, delete, or close out a Cash Management bank account?
Description
Cause
Resolution
[BCB:1:Backup warning:ECB]
[BCB:5:Third-party support:ECB]
  • If you want to deactivate a bank account for use by other applications, follow the steps in Option I.
  • If you want to delete a bank account, follow the steps in Option II.
  • Before you proceed with either option, determine if the bank account is the default bank account in any interfacing applications (for example, Accounts Payable, Accounts Receivable, General Ledger, or Job Cost). Refer to article ID 17155 DocLink: Where do I set up default bank accounts? If it is the default bank account, change the default bank account, then proceed with these steps.

Important: Make a backup of your data before proceeding with either option.

Option I: Follow the steps below to deactivate a bank account and stop the bank account from being used by interfacing applications

  1. In Cash Management, from the Setup menu, select Bank Accounts.
  2. Open the bank account.
  3. Select the GL Cash Accounts tab.
  4. Clear the four check boxes in the Select the applications that can use this bank account section.
  5. Click Close.
    • Note: The bank account can still be used in Cash Management and will appear in inquiries and ranges for reports. Change the bank account description to "Do Not Use" if needed.

Option II: Verify you have a current backup and follow the steps below to delete a bank account

  • Notes:
    • Do not delete your bank account unless you have reconciled and moved all transactions for that bank account to a history file.
    • Verify that all bank account balances are zero (Setup, Bank Accounts) for the bank account that you want to delete.
    • If you delete a bank account and you have not moved all your transactions to history, or your bank account balances are not zero, then Cash Management may appear out of balance and some reports may not work correctly.
    • Many of the reports and inquiries in Cash Management require the bank account in order to run. These will not work after deleting the bank account and in order to run them the account would need to be set up again.
    • If you do not feel comfortable deleting a bank account, choose Option I instead.
  1. Before you delete a bank account, reconcile and move all transactions to a history file (Tools, Move Entries, Register to History). For more information, refer to article ID 17405 DocLink: How do I move transactions to history in Cash Management?
  2. From the Setup menu, select Bank Accounts.
  3. Select the bank account that you want to delete.
  4. Verify that all the balances on the General, Totals by GL Cash Acct, and Totals tabs for this bank account are zero.
  5. Click the X button to delete the bank .
  6. Click Yes.
  7. Click Close.
DocLink: Where do I set up default bank accounts?
DocLink: How do I move transactions to history in Cash Management?

[BCB:20:Chat 300 CRE US:ECB]
Defect ID
49268
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