Void a Payroll direct deposit check
Description

Cause

Resolution

Void a direct deposit check before creating the direct deposit file

  1.  Select PR, Processing Void Payroll Checks and void the desired check selecting to restore the timecard.
  2. Recalculate the timecards using PR, Processing, Automatic Payroll Calculation.
    • Review the calculations on the Payroll Register for accuracy
  3. Process the payroll again.
  4. Review the PR, Transfer, Direct Deposit Transmittal Report for accuracy. 
  5. PR, Transfer, Create Direct Deposit File to send to your bank.

You have already sent the transmittal file to your bank

  1. Immediately notify your bank that you have voided the check.
  2. In Sage BusinessWorks, Void the payroll checks and select to restore the timecards.
     NOTE: The void will post a credit to your bank reconciliation. 
  3. Recalculate the timecards using PR, Processing, Automatic Payroll Calculation.
  4. Review the calculations on the Payroll Register for accuracy.
  5. Print the direct deposit payroll checks again PR, Processing, Print Payroll Checks.
    • If you need to process a printed payroll check, inactivate the direct deposit for the employee
      • PR, Employee, Maintain Employees
      • Select the employee
      • Select the Direct Dep... button
      • Uncheck the Active checkbox


  6. Review the PR, Transfer, Direct Deposit Transmittal Report for accuracy.
  7. PR, Transfer, Create Direct Deposit File to send to your bank.

 NOTE: Activate the direct deposit for the employee before your next payroll if you inactivated it to print a check. 

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Steps to duplicate
Related Solutions

Void a direct deposit posting