Solution Properties Solution ID: 222924850024650 Last Modified Date: Fri Jun 25 19:20:08 UTC 2021 Taxonomy Path: Case category//How do I... Author: legacyauthor

Check applied to the wrong invoice in Cash Receipts Entry Description Cause Resolution Open Accounts Receivable, Main, Cash Receipts Entry If applicable, enter a batch number or select Next Batch Click, Accept Enter a deposit number or select Next Deposit Number Click, Enter Select, Bank Code then click Accept Select, Customer No, where the original payment was applied Enter the original check number Click, Lines tab Select, Invoice No, where the original payment was misapplied In Amt Posted column, enter the amount of the misapplied payment as a negative number On the second line, select the correct Invoice No In Amt Posted column, enter the same amount but as a positive number At bottom of Cash Receipts Entry window, the Posting Balance should read, 0.00 Click, Accept Click, Printer icon If applicable, select batch number from above Print/Preview the Cash Receipts Journal Click, Yes, "Do you want to update the Cash Receipts Journal?" Print/Preview the Daily Transaction Register Click, Yes, "Do you want to print the Daily Transaction Register?" DocLink: Check applied to the wrong customer in Cash Receipts Entry DocLink: How to reverse an Accounts Receivable cash receipts DocLink: How to reverse an Accounts Receivable cash receipts Defect ID Steps to duplicate Related Articles