Create a negative cash receipt using the same dates and check number as the original cash receipt

1. Open Accounts Receivable, Main, Cash Receipts Entry.
2. If the A/R Cash Receipts Entry Batch window displays, perform one of the following:
   • Enter a new batch number
   • Select an existing batch number
   • Click the Next Batch button
3. In the Cash Receipt Deposit window, create a deposit.
4. Enter a deposit number, or click the Next Deposit Number button. Note: The next deposit number is stored on the Entry tab in Accounts Receivable Options.
5. Enter a description.
6. Select a bank code.
7. Enter the deposit date (this date should be the same date as the ORIGINAL Cash Receipt that you are reversing.).
8. Enter the cash deposit amount as a NEGATIVE.
   Note: Negative Credit Card amounts are not allowed.
9. Click, Accept
10. On the Header tab, select the customer number and deposit type.
11. If Cash is selected, enter the check number in the Check Number field.
12. Enter the amount to be reversed as a negative number.
13. Click the Lines tab.
14. Enter the original invoice number related to the payment being reversed or the original general ledger account by changing the Line Type in the Secondary Grid to G/L Account
15. In the Amount Posted field, enter the amount as a negative.
16. Click Accept to save the entry.
17. Print and update the Cash Receipts Journal.