MyAssistant and MyCommunicator compatibility with Sage 300 Construction and Real Estate
Description

The chart below contains current and recently supported versions of Sage 300 CRE with the corresponding version of Sage MyAssistant. We update this chart as the versions change.

If you don’t follow the supported combination, it can result in error messages and MyAssistant program crashes.

Cause
Resolution

Sage MyAssistant

 

Sage 300 CRE 22.2

Sage 300 CRE 23.1

Sage 300 CRE 23.2

Sage 300 CRE 24.1

Sage 300 CRE 24.2

Sage 300 CRE 24.3

Sage 300 CRE 25.1

MyAssistant 22.1
** Build date 12/22/2022
(22.1.0.0 in Programs and Features)

x

x

 

 

 

 

 

MyAssistant 23.1
**Build date 8/2/2023

x

x

x

x

x

x

x

 

* See specific update or revision requirements on the MyAssistant download page itself.
** MyAssistant doesn’t use Revision numbers like Sage 300 Construction and Real Estate. They occasionally release modified builds to correct defects. These can have different version numbers (such as 20.1 versus 20.3). Use the build date on the download file name to determine if we released an update. For example, MyAssistant22.1(12-12-22).zip.

Sage MyCommunicator

The current supported version of MyCommunicator works with Sage 300 CRE version 20.3 and later.

 

[BCB:156:Chat 300 CRE US:ECB]






 

Steps to duplicate
Related Solutions

Sage MyAssistant Resource Page

Should I install MyAssistant or SQL on the same server as the Sage 300 CRE server?

How do I install MyAssistant?