What versions of MyAssistant and MyCommunicator are compatible with my version of Sage 300 Construction and Real Estate?
Description

This article includes a chart of the current and recently supported versions of Sage 300 Construction and Real Estate with the corresponding version of Sage MyAssistant. We update this chart as the versions change. 

Note:  

If you do not follow the supported combination, it can result in error messages and MyAssistant program crashes.

Cause
Resolution
Sage MyAssistant: 

 

Sage 300 CRE 20.1

Sage 300 CRE 20.2

Sage 300 CRE 20.3

Sage 300 CRE 20.4

Sage 300 CRE 20.5

Sage 300 CRE 22.2

Sage 300 CRE 23.1

Sage 300 CRE 23.2

Sage 300 CRE 24.1

MyAssistant 22.1
** Build date 12/22/2022
(22.1.0.0 in Programs and Features)

x

x

x

x

x

x

x

 

 

MyAssistant 23.1
**Build date 8/2/2023

 x

 x

 x

 x

x

x

x

x

x

Notes:
* See specific update or revision requirements on the MyAssistant download page itself.
** MyAssistant does not use Revision numbers like Sage 300 Construction and Real Estate. There are occasionally modified builds made available to correct defects. These may have different version numbers (such as 20.1 versus 20.3). The build date on the download file name is the easiest way to tell if an update has been released, i.e. MyAssistant22.1(12-12-22).zip.

 

 

Sage MyCommunicator:  

Sage MyCommunicator compatibility is much less limited. In most cases you only need to verify that the base version matches your MyAssistant and Sage 300 CRE.

For example, MyCommunicator should have a base version of 20 to be compatible with any 20.X versions of MyAssistant and Sage 300 CRE.

For the version 20 releases, there are separate versions:
• Sage 300 CRE versions 20.1 and 20.2 - use MyCommunicator build Sage300CRECommunicatorForOutlook(20.17_5_2020)
• Sage 300 CRE versions 20.3 and 20.4 - use MyCommunicator build Sage300CRECommunicatorForOutlook(20.33_14_2021)


[BCB:156:Chat 300 CRE US:ECB]




Steps to duplicate
Related Solutions

Sage MyAssistant Resource Page (KBMYA)
Should I install MyAssistant or SQL on the same server as the Sage 300 CRE server?
How do I install MyAssistant?