MyAssistant and MyCommunicator compatibility with Sage 300 Construction and Real Estate

Solution Properties

Solution ID:

222924850024876

Last Modified Date:

Thu Jan 04 23:28:19 UTC 2024

Taxonomy Path:

Category//Installation//Download

Author:

[email protected]

MyAssistant and MyCommunicator compatibility with Sage 300 Construction and Real Estate

Description

The chart below contains current and recently supported versions of Sage 300 CRE with the corresponding version of Sage MyAssistant. We update this chart as the versions change.

If you don’t follow the supported combination, it can result in error messages and the MyAssistant program crashes.

NOTE:

MyAssistant version 23.1 isn't compatible with Sage 300 CRE version 26.1 and later. We'll update this article with more information about the compatibility as we have it. You can follow announcements on the Community Hub for updates and release news.

Cause

Resolution

Sage MyAssistant

	Sage 300 CRE 22.2	Sage 300 CRE 23.1	Sage 300 CRE 23.2	Sage 300 CRE 24.1	Sage 300 CRE 24.2	Sage 300 CRE 24.3	Sage 300 CRE 25.1	Sage 300 CRE 25.2
MyAssistant 22.1 ** Build date 12/22/2022 (22.1.0.0 in Programs and Features)	x	x
MyAssistant 23.1 **Build date 8/2/2023	x	x	x	x	x	x	x	x

* See specific update or revision requirements on the MyAssistant download page itself.
** MyAssistant doesn’t use Revision numbers like Sage 300 Construction and Real Estate. They occasionally release modified builds to correct defects. These can have different version numbers (such as 20.1 versus 20.3). Use the build date on the download file name to determine if we released an update. For example, MyAssistant22.1(12-12-22).zip.

Sage MyCommunicator

The current supported version of MyCommunicator works with Sage 300 CRE version 20.3 and later.

[BCB:156:Chat 300 CRE US:ECB]

Steps to duplicate