| Error: "No Information to Print" (duplicate check in Cash Management) |
Cause | The check number has been previously used in Cash Management. Alternately, a deduction on employee master file no longer exists in the company data folder. |
Resolution | First, verify that this is the problem: - From the Cash Management Inquiry menu, select Entries, Checks by Bank and select the Register file.
- Double click the payroll bank account.
- Add condition for Check Greater than or Equal to check number (enter check number that prefilled in Payroll).
Note: If the check number is not listed, repeat steps 1-3 selecting the History file in step 1. - Confirm the next available check number.
Option 1: - Go to Payroll, Tasks, Print Checks.
- Change the check number to the next available.
Option 2: Archive your Cash Management data to reuse old check numbers. For information on archiving checks in Cash Management and reusing check numbers, see "How do I remove the original check from Cash Management to reuse the check number?" below. How do I remove the original check from Cash Management to reuse the check number? Error: "No information to print" (when printing Payroll checks)
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