Review inquiry to determine a cause

1. Go to Payroll, Inquiry, Check Information, Check Activity.
2. Select the New file.
3. Change the view dropdown to Checks and Direct Deposits.
4. Add a column for Bank Account.
5. Review the Status, Direct Deposits, and bank information to determine which article below to use.

Possible solutions

• Error: "Status is not open on [Transaction type] transaction for Bank [Bank Account ID]" (When printing payroll checks)
• Error: "Duplicate Check transaction found for Bank found in register. Employee..."
• Error: "No information to print" (Bank account is incorrect for a check or direct deposit)
• Error: "No Information to Print" (duplicate check in Cash Management)
  
• Error: "No Information to Print" (checks don’t have a status of Processed)
• Error: "No information to print" (Payroll check has a Net Direct Deposit deduction type)
• Error: "No information to print" (Pay, deduction, fringe, or tax deleted from the system)