The Tax Paid amount does not match Tax amount on the invoice.

If the tax amount of your invoice does not match the tax paid by the invoice, then the invoice appears open even if it is otherwise fully paid. You can verify whether a fully paid invoice has an open tax amount in Accounts Payable as follows:

1. In Accounts Payable, from the Inquiry menu, select Invoice Inquiries, Invoice Register.
2. Select Master and click OK.
3. Select Register and click OK.
4. Double-click the appropriate vendor to drill down to the invoices.
5. Add columns for Status, Tax, and Tax Paid. Refer to article ID 20006 "How do I add a column to an inquiry?"
6. Make note on the invoice if the Tax and Tax Paid are different.
7. Double-click the appropriate invoice to drill down to the distributions.
8. Add columns for Status, Tax and Tax Paid.
9. Make note of any distributions where the Tax and Tax Paid are different.

Change the status of the invoice to fully paid by changing the amount of the invoice Tax to match the Tax Paid as follows:

1. From the Tasks menu, select Change Invoices.
2. Enter the vendor and invoice ID.
   Note: If the accounting date of your invoice is in a closed period and you do not want to post to that period, change the accounting date of your invoice to a current period date. Refer to article ID 17495 "How do I change an Accounts Payable invoice without affecting a prior period?" for more information.
3. Press TAB through the invoice grid.
4. Modify the amount in the Tax column to match the tax paid amount from the inquiry you viewed above.
   Note: The Tax column may only appear on the distribution grid and not on the invoice grid depending on your Tax usage settings (File, Company Settings, AP Settings, Invoice Settings).
5. In the distribution grid, press TAB until you reach the Tax column.
6. Modify the Tax amount to match the tax paid from the inquiry and then click Accept dist.
7. Repeat step 6 for any additional distributions where the Tax and Tax Paid did not match.
8. Click Accept invoice to accept the invoice.
9. Click Finish and then click Start to print your journal to a file or printer.
10. Repeat the inquiry from above to verify the Status shows Fully Paid and the Tax and Tax Paid amounts agree.