Sage PDF Converter Installation and Configuration Guide
Description
Users can receive activation errors or encounter failures when creating PDF files in Sage 100. This process repairs and configures the Sage PDF Converter correctly.
Cause

Common causes of PDF converter issues

  • Windows updates reset printer or registry configurations
  • Incorrect permissions block the PDF converter
  • Redirected printers conflict in remote sessions
  • Converter installation or port setup is incomplete
Resolution

CAUTION:

This solution requires advanced operating system knowledge. Back up your data before making registry changes. Sage isn’t responsible for incorrect modifications.

Installation and configuration steps

Disable User Account Control (UAC)

  • Click Start, type UAC, and press Enter
  • Move the slider to Never notify
  • Restart the computer

NOTE:

You don’t always need to reinstall the converter. Skip to printer configuration if it already exists.

 

Reinstall the Sage PDF Converter

  • Open Devices and Printers
  • Right-click Sage PDF Converter, then select Remove
  • Click Add Printer
  • Select Local Printer
  • Choose port LPT1
  • Click Have Disk
  • Browse to the ..\..\MAS90\HOME directory
  • Select Amyuni.inf
  • Click Next
  • Select Do not share
Set the printer name
  • Use Sage PDF Converter for versions 4.30 through 2013.7 and 2014.3 or lower
  • Use Sage 100 PDF Converter for versions 2013.8 and 2014.4 or higher
  • Do not set it as the default printer
  • Complete the installation

Configure printer settings

  • Right-click the installed converter in Devices and Printers
  • Select Printer Properties
Configure ports
  • Click Ports
  • Add a Local Port named Sage
Configure advanced settings
  • Click Advanced
  • Select Print directly to printer
Configure security
  • Click Security
  • Grant full permissions to the user and relevant groups

Windows registry configuration

Open registry editor

  • Click Start, type Regedit, and press Enter

Update permissions

  • Navigate to HKEY_Current_Config
  • Right-click Software, then select Permissions
  • Grant Full Control

Remove conflicting entries

  • Open the correct path:
    • Software\Sage PDF Converter for older versions
    • Software\Sage 100 PDF Converter for newer versions
  • Delete the following:
    • Job directory
    • Locks directory
    • Any redirected Sage PDF Converter entries

NOTE:

Redirected printers occur when remote sessions share local printers. Disable printer sharing or remove the converter from the local machine.

Configure Sage ERP 100 settings

Enable PDF converter options

  • Open Sage 100 ERP Desktop
  • Select File, Run
  • Enter PL_AdvancedOptions_UI, and click OK
Set configuration options
  • Enable Use Lock File
  • Select Automatically Install PDF to auto-install the converter
  • Clear this option to prevent automatic installation
  • Click Install Converter

Sage 100 PDF Converter missing from Windows available printers on Windows 10 (version 1903)
Printing to Paperless Office hangs and does not complete or respond; or Printer not activated, error code -30" or error code -41

[BCB:155:Chat 100 US:ECB]
Steps to duplicate
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