Quick step guide for Sage PDF Converter Installation & Configuration. Error messages 'Not Activated - 30', 'Not Activated -20', 'Not Activated -40', 'Not created successfully', Windows 10 Update breaks Sage 100 PDF Converter
Description
Cause
Resolution
[BCB:4:Operating system warning:ECB]

Installation and Configuration of Sage PDF Converter:

  • From Windows click on Start
  • In the Search Text box enter UAC and press Enter
  • Change the Slider value to the left of screen to Never
  • Reboot computer (mandatory)
    Note: Reinstall of Sage PDF Converter is not always necessary. Jump to the " From Printers and Devices right click on the new Sage PDF Converter item" to skip this section and proceed with configuration
    • Open Devices and Printers from Windows
    • Right click on current Sage PDF Converter and select remove
    • Click on Add Printer
    • Local Printer
    • Use LPT1
    • Click on ‘Have Disk’
    • Browse to the ..\..\MAS90\HOME directory on the server
    • Select Amyuni.inf
    • Select from list
    • Click on Next
    • Do not share
    • For name enter “Sage PDF Converter” (Sage 4.30 thru Sage 2013.7/ Sage 2014.3 and lower)

    • For name enter “Sage 100 PDF Converter” (Sage 2013.8 / Sage 2014.4 and higher)

    • Do not set as default printer
    • Finish installation
  • From Printers and Devices right click on the new Sage PDF Converter or Sage 100 PDF Converter

    • For name enter “Sage PDF Converter” (Sage 4.30 thru Sage 2013.7/ Sage 2014.3 and lower)

    • For name enter “Sage 100 PDF Converter” (Sage 2013.8 / Sage 2014.4 and higher)

    • Select Printer Properties
    • Click on Ports
    • Click on Add a Local Port and call it Sage
    • Click on the Advanced tab make sure Print directly to printer is selected
    • Click on the Security tab grant all rights to < username> and group if applicable

Edits for Windows Registry

  • From Windows click on Start
  • In the Search Text box enter Regedit and press Enter
  • HKEY_Current_Config
  • Right click on Software
  • Select Permissions
  • Grant Full Control
  • Open Software\Sage PDF Converter (Sage 4.30 thru Sage 2013.7/ Sage 2014.3 and lower)

  • Open Software\Sage 100 PDF Converter (Sage 2013.8 / Sage 2014.4 and higher)

  • Remove Job and Locks directory
  • Remove all Sage PDF Converter (Redirected) or Sage 100 PDF Converter (Redirected) instances
  • NOTE: This occurs because the remote users are sharing their personnel printers during their remote sessions. One of these shared printers would be Sage PDF Converter or Sage 100 PDF Converter printer, if it is installed, on the users local machine that they remoting from. Resolution is to either turn off sharing printers when remotely connected or remove the Sage PDF Converter or Sage 100 PDF Converter item from the local workstation that is being used to access the remote session. If Sage ERP 100 is only being accessed remotely then the Sage PDF Converter is not needed on the local workstation.

Sage ERP 100 Software

  • From Sage 100 ERP Desktop
  • File/Run
  • Enter PL_AdvancedOptions_UI
  • Click on Ok
  • Select Use Lock File
  • Select Automatically Install PDF to automatically install the PDF converter on a workstation when a user at that workstation attempts to create a PDF document
  • Clear Automatically Install PDF if you do not want to automatically install the PDF Converter on any workstation.
  • Click Install Converter
DocLink: Sage 100 PDF Converter missing from Windows available printers on Windows 10 (version 1903)
DocLink: Printing to Paperless Office hangs and does not complete or respond; or Printer not activated, error code -30" or error code -41

[BCB:155:Chat 100 US:ECB]
Defect ID
Steps to duplicate
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