I changed a fully paid Accounts Payable invoice and now it is showing as open.
Description
Cause

The distributions that were added to the invoice to reallocate to a different GL account, commitment, job, cost code or category have an open status until the distributions are paid with a check.

Resolution

Option 1: Select the invoice to pay by printing a a zero dollar check or by including in a check run. See How do I pay my Accounts Payable invoice? for steps to select and pay the invoice.

 

Option 2: Pay these distributions to change the status to Fully Paid by recording a $0.00 manual check.

  1. From the Tasks menu, select Record Manual/Print Quick Checks.
  2. Choose a payment Method:
    • If you use Quick Check a Check will print with a check stub showing the changes made, The check will be recorded in Cash Management and can not be reused.
    • If you use Manual Check the check number will be recorded in Cash Management and can not be reused. No Check stub will be print.
    • If you record the entry as an EFT Payment to use a Reference number instead of using a Check number. Reference numbers can include characters such as "Inv123412C". No check stub/notice will be print.
  3. Enter Bank information.
  4. The payment amount is 0.00.
  5. In the Invoice column of the invoice grid, click List, and then select the invoice you changed above. Change the Amount to 0.00.
  6. In the Distribution grid the Amount column should total 0.00
  7. Delete any amounts that come up in the Retainage Held column
  8. Click Accept invoice, and then click Accept check.
  9. Click Finish and print your journal to a file or printer.
  10. Post entries.
Steps to duplicate
Related Solutions

Fully paid Accounts Payable invoice shows as open on task or report