| I changed a fully paid Accounts Payable invoice and now it is showing as open. |
Cause | The distributions that were added to the invoice to reallocate to a different GL account, commitment, job, cost code or category have an open status until the distributions are paid with a check. |
Resolution | Option 1: Select the invoice to pay by printing a a zero dollar check or by including in a check run. See How do I pay my Accounts Payable invoice? for steps to select and pay the invoice. Option 2: Pay these distributions to change the status to Fully Paid by recording a $0.00 manual check. - From the Tasks menu, select Record Manual/Print Quick Checks.
- Choose a payment Method:
- If you use Quick Check a Check will print with a check stub showing the changes made, The check will be recorded in Cash Management and can not be reused.
- If you use Manual Check the check number will be recorded in Cash Management and can not be reused. No Check stub will be print.
- If you record the entry as an EFT Payment to use a Reference number instead of using a Check number. Reference numbers can include characters such as "Inv123412C". No check stub/notice will be print.
- Enter Bank information.
- The payment amount is 0.00.
- In the Invoice column of the invoice grid, click List, and then select the invoice you changed above. Change the Amount to 0.00.
- In the Distribution grid the Amount column should total 0.00
- Delete any amounts that come up in the Retainage Held column
- Click Accept invoice, and then click Accept check.
- Click Finish and print your journal to a file or printer.
- Post entries.
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