| | Accounts Payable invoice shows as open after changing it |
| Cause | You added distributions that reallocate to a different account, commitment, job, cost code, or category. This results in an open status until you pay the distributions with a check. |
| Resolution | Choose an option below to update the status. Print a check Select the invoice to pay by printing a zero dollar check or by including in a check run. Use a manual check Pay these distributions to change the status to Fully Paid by recording a $0.00 manual check. - From the Tasks menu, select Record Manual/Print Quick Checks.
- Choose a payment Method:
- If you use Quick Check, it prints a check with a stub that shows the changes. The check posts to Cash Management. You can't reuse the check number.
- If you use Manual Check, it records the check number in Cash Management. You can't reuse the check number. It doesn't print a check stub.
- If you record an EFT Payment, it uses a Reference number instead of a Check number. Reference numbers can include characters such as "Inv123412C". It doesn't print a stub or notice.
- Enter Bank information.
- The payment amount is 0.00.
- In the Invoice column of the invoice grid, click List, and then select the invoice you changed above. Change the Amount to 0.00.
- In the Distribution grid, confirm the Amount column totals to 0.00.
- Delete any amounts that come up in the Retainage Held column.
- Click Accept invoice, and then click Accept check.
- Click Finish and print your journal to a file or printer.
- Post entries.
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