Accounts Payable invoice shows as open after changing it
Description
Cause

You added distributions that reallocate to a different account, commitment, job, cost code, or category. This results in an open status until you pay the distributions with a check.

Resolution

Choose an option below to update the status.

Print a check

Select the invoice to pay by printing a zero dollar check or by including in a check run.

Use a manual check

Pay these distributions to change the status to Fully Paid by recording a $0.00 manual check.

  1. From the Tasks menu, select Record Manual/Print Quick Checks.
  2. Choose a payment Method:
    • If you use Quick Check, it prints a check with a stub that shows the changes. The check posts to Cash Management. You can't reuse the check number.
    • If you use Manual Check, it records the check number in Cash Management. You can't reuse the check number. It doesn't print a check stub.
    • If you record an EFT Payment, it uses a Reference number instead of a Check number. Reference numbers can include characters such as "Inv123412C". It doesn't print a stub or notice.
  3. Enter Bank information.
  4. The payment amount is 0.00.
  5. In the Invoice column of the invoice grid, click List, and then select the invoice you changed above. Change the Amount to 0.00.
  6. In the Distribution grid, confirm the Amount column totals to 0.00.
  7. Delete any amounts that come up in the Retainage Held column.
  8. Click Accept invoice, and then click Accept check.
  9. Click Finish and print your journal to a file or printer.
  10. Post entries.
Steps to duplicate
Related Solutions

Fully paid Accounts Payable invoice shows as open on task or report