Modules listing is blank from the Sage 100 Desktop
Description

WARNING: running SY_Menu_UI and choosing Reset will reset menus to default settings.

  • This function resets menus to match the data stored in the SY_MenuDefault file
  • Custom Reports will no longer show in menus and must be re-added
  • Additionally, any changes made manually to the MNUMOD.TXT file will be reset too

(Reset works similar to an electronic device - reset to factory settings)

If custom programming added menu entries and stored them in SY_MenuDefault file then they will exist, if not then they will be reset and need to be added again.

Cause
Resolution
CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

If issue occurs only on 1 workstation where menu descriptions do not appear but menu links are still active, reboot the workstation.

If issue is occurring for all users on all workstations:

Rename the existing ..\..\MAS90\LAUNCHER\MNUMOD.TXT file to .OLD.

Restore ..\..\MAS90\LAUNCHER\MNUMOD.TXT file from a backup

If issue still exists: (before using see Warning below in Additional Information)

  1. In Sage 100 ERP, select File, Run
  2. To start the Menu Maintenance program, enter SY_MENU_UI
  3. Click Ok
  4. Select missing module(s) or click Reset
  5. Click Accept
  6. Close the Menu Maintenance window
DocLink: Tasks missing from Sage 100 menu after installing Product or Payroll Updates.
DocLink: Module is missing from the Module Tasks list in Sage 100 ERP

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