Tasks missing from Sage 100 menu after installing Product or Payroll Updates.
Description
Cause
New Tasks implemented in Product or Payroll Updates are not selected by default in Role Maintenance.
Resolution
Items added that default to unselected during Product or Payroll Updates.
Product Updates v2020.1, 2019.
Inventory Lot Serial Customer Recall Report
Payroll Update v2.20.3.0
Payroll Tax Update
Quarterly Unemployment Report
Resolution:
Select Library Master, Main, Role Maintenance.
Select the Role that should have access specific tasks.
Select each Tab to check for unselected items. Roles with unselected tasks will appear grayed out instead of selected at Sage 100, Module and Menu Levels.
Expand Module, Expand Menu Tasks.
Select boxes appropriate for each Role.
Accept.
If task is still not displayed on menu run SY_Menu_UI (see related resources How to recompile menus in Sage 100)