Modules or Tasks are missing from the Sage 100c Standard Desktop

Solution Properties

Solution ID:

224924950077855

Last Modified Date:

Mon Jul 05 19:42:16 UTC 2021

Taxonomy Path:

Category//Setup and configuration//Security

Author:

LegacyAuthorUS

Modules or Tasks are missing from the Sage 100c Standard Desktop

Description

Cause

Role Security

Resolution

With Sage 100c, if Modules are missing from a certain User's desktop, this means that they do not have the Role(s) necessary to access those module(s). With Previous versions (or the Classic Desktop), users could see the tasks, but would get the message "You are not Authorized for this Menu Option" when accessing the ones they didn't have the Role Security for.

DocLink: Tasks missing from Sage 100 menu after installing Product or Payroll Updates.
DocLink: CryptoWall, Zepto, LOL, WannaCry, or any encrypting ransomeware; Sage 100 not responding or all modules, tasks, and/or buttons are blank or missing from the Sage 100 Desktop; or Tab and Enter keys do not work in task windows
DocLink: Module is missing from the Module Tasks list in Sage 100 ERP

Steps to duplicate