An invoice appears on the Invoices Selected for Payment report for 0.00 amount but does not appear in the Select Invoices for Payment task in Accounts Payable
Description
Cause
A distribution for 0.00 amount is marked as Included for Pmt and the invoice is fully paid.
Resolution

Delete the distribution on the invoice:

  1. From the Tasks menu, select Change Invoices.
  2. Enter the Vendor and Invoice.
  3. Press TAB to move through the invoice grid until the distribution grid appears.
  4. Use your mouse to click within the distribution with a blank amount.
    • Note: Distributions with a 0.00 amount may be ok as long as they have a GL account assigned.
    • WARNING: Do not delete 0.00 amount distributions if they were a credit amount and changed to 0.00 after it was already paid as it will create a file fix situation. Instead, change that distribution back to the credit amount that was paid then add a new distribution for the opposite amount if that amount needs to be reversed.
  5. Click Delete to delete the distribution.
  6. Click Accept invoice.
  7. Click Finish and then click Start to print your journal to a file or printer.
  8. Run the Invoices Selected for Payment report to confirm the invoice no longer appears.

Note: If the invoice no longer exists, a file fix will be needed to remove the stranded distribution record. Contact Sage 300 Construction and Real Estate Support to confirm if a file fix is needed.

DocLink: An invoice appears in the Invoices Selected for Payment inquiry or report but does not show selected in the Select Invoices to Pay task
DocLink: Fully paid Accounts Payable invoice shows as open on task or report

[BCB:156:Chat 300 CRE US:ECB]
Defect ID
Steps to duplicate
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