How do I get my activation codes for MyAssistant or MyCommunicator?
Description
Cause
Resolution

The product activation codes can be found on the Sage portal:.

  1. Go to https://customers.sagenorthamerica.com/
  2. Select Logon (Sign Up) on the top right of the page. See How do I log into the Sage Portal? for information on how to create an account.
  3. Enter Username and Password in the Customer Portal Logon section.
  4. Click Logon.
  5. Once logged in, see the top left area and select Activation Codes, Details.
  6. Use the dropdown menu near the middle to Select Product.
  7. A gray table will display your codes. See What are the available MyAssistant license types? for details on what license to use.
  8. If the codes are not present, contact Sage Support.
Steps to duplicate
Related Solutions

I upgraded the MyAssistant server, or I need to move MyAssistant license from one workstation, server or user to another.
How do I install MyAssistant?